Testimonials
What people are saying about Storrar Cowdry
“For many years we have used your company for many elements of our lives and the service and personal help has always been outstanding.”
S&B, London
“I have used over a dozen different solicitors’ companies, in various parts of the UK, over the past 35-40 years, above all of whom Storrar Cowdry stands head and shoulders.”
Mr GB, Chester
“Given the pandemic situation, staff were effective and efficient in all our dealings and were very quick to respond to our queries.”
J.O., Chester
“Really professional service…”
K.S., South Cheshire
“Both Kate Naylor and Freddie Storrar were efficient and courteous at all times”
Ms S, Wrexham
Residential Property Team
“Both were incredibly professional and helpful throughout the conveyancing process on our property and guided us expertly through the purchase of our first home.”
M.L., Portsmouth, December 2023
Rhian Thomas and Beth Brickland – Residential Property
“Thanks for all your help in the completion of my sale”
S.B., Chester, October 2023
Daniel Stear and Georgina Flowers – Residential Property
“We were very pleased with the overall service we received, friendly, welcoming and professional”
SL, Chester July 2023
“Thank you so much for your excellent service”
AW, Chester, July 2023
“The whole process of sale of our house was handled smoothly and very professionally” Mr HT, North Wales
“We wanted to say a huge thank you to you both for sorting all this bout for us so smoothly as you did, with as little stress as possible for us, which is very much appreciated. The sale of mum and dad’s bungalow and the closure of their Estate means we can now move forward with the next chapter of our lives. We would not hesitate to recommend both of you to anyone in similar situations. Thank you so much and very best wishes.”
“Absolutely perfect. The second time I’ve used you during a house purchase and I wouldn’t hesitate to use you for all of our legal needs.”
“Very helpful and professional. Offer to completion was less than 6 weeks.”
We were very happy with the service and helpful manner of all your staff. We would certainly use your service again.”
“As first time buyers we were happy that your team were always contactable and managed to put any concerns we had at ease.”
“Patient and always at the end of the telephone or an e-mail with information. Thank you for an excellent service.”
“I couldn’t have asked for better service and professionalism from everyone. You worked so hard to push everything through as quickly as possible. A big thank you.”
“We could not commend you highly enough. You provided consistently excellent, thorough and attentive service.”
“You provided regular reassurance of the process, enabling everything to go through smoothly and on time. Everything was dealt with promptly and efficiently – Thank you!”
“Excellent professional, courteous service, whilst being friendly and approachable.”
“This is the second time we have used Storrar Cowdry, and we wouldn’t hesitate to do so again.”
“Many thanks indeed in helping us all get back on track.”
“We really appreciated the speed of response in helping us relocate so quickly. You returned calls and e-mails promptly and it helped everything run quickly and with less stress.”
“Excellent – what more can I say!”
“Excellent, speedy service, very professional. You were never too busy to take my calls and answer my queries. I would definitely recommend Storrar Cowdry.”
Jason Thomas – Residential Property Team
“Jason and team provided the most excellent and seamless service during our house sale. Consistently professional, approachable and organised. We would highly recommend”.
RC and ES of Chester – May 2024
“Jason Thomas helped me navigate a difficult house sale. He was approachable, always returned my calls/emails and kept me informed at every stage of proceedings. Most of all, I felt he was ‘fighting my corner’. I would not hesitate to recommend him. Excellent service”
GR of Chester – April 2024
Rhian Thomas – Residential Property Team
“The email and call responses from Storrar Cowdry were incredibly quick, which was brilliant as I never had to wait for information or updates. I highly recommend Storrar Cowdry for anyone in need of a reliable and exceptional solicitor. Thank you”.
IC of London – May 2024
“Rhian’s service was excellent and very responsive”
S.S. of Cambridge – February 2024
“I honestly don’t think we would have got our purchase through without Rhian”
Mr and Mrs C, Bath, November 2023
“Absolutely exceptional/highly professional/we couldn’t have done it without you!”
T.S., Tunbridge Wells, September 2023
“A friendly, professional and knowledgeable solicitor/partner. Rhian is a calming and re-assuring person whom I relied upon to complete my sale.”
KH, Tarporley, 2023
“Fantastic service. Fully updated. Speedy transaction. Professionalism throughout.”
HT, January 2023
“Rhian was prompt and polite in responding to all queries raised. She ensured the sale went smoothly and as quickly as possible and took further steps to manage our expectations when delays, from the buyer’s solicitors, occurred so I was always fully informed. Very pleased with the services and would definitely recommend.”
E.H. September 2021
“Rhian Thomas provided an excellent service throughout the sale process and assisted beyond what I would expect the solicitor’s role to be in a difficult purchase. Thank you.”
“We have been delighted with the services we received from Storrar Cowdry. Rhian kept us closely informed throughout our purchase with clarity and efficiency. Our vendor’s estate agent also asked us to pass on their thanks, saying Rhian was one of the most impressive solicitors they had worked with. We have already recommended the firm to friends and plan on returning should we ever sell our home in future.”
“Rhian Thomas always goes ‘over and above’ to deliver excellent service.”
“Rhian always responded quickly to emails and was very helpful, professional and courteous.”
“Rhian – Personable, friendly, efficient and pragmatic. A credit to your company.”
“Rhian was always willing to answer any queries I had and explained things very well.”
“Thank you all for your professional and caring approach at a very difficult time.”
“Rhian, I will be recommending your firm to everyone I know, and have already started.”
Ms RG of London 06.03.2021
Jane Devine – Family Law Team
“I would definitely use Storrar Cowdry again. All the staff I saw were kind and welcoming.”
“We would highly recommend your company. Jane Devine was excellent at all times, made things easy to understand. We couldn’t praise her enough. Thank you.”
“Your service to me was outstanding. You got me up and going clearly and quickly with first class professionalism. Thank you.”
“I could not have got through this year without you…”
“I knew I wanted to instruct you (your firm) because you advised my wife on my last divorce and took me to the cleaners”
Commercial Property Team
“For many years we have used your company for many elements of our lives and the service and personal help has always been outstanding.”
S&B, London
“Thank you so much for your hard work and patience regarding the land and house. Very much appreciated.”
Gary Bell – Corporate & Commercial Team
“I would like to thank Gary for his painstaking work in completing the two leases under very difficult circumstances and with a tenant who made negotiations particularly hard. My sister and I are very pleased with everything he did for us.”
Emma Pierce-Kemp – Corporate & Commercial Team
“Emma Pierce-Kemp did an excellent job. Her colleague who did the completion was also ‘First Class’. Thanks.”
“I just wanted to say a massive thanks for your support and advice.”
“Emma is a very professional and approachable person and dealt with my case well.”
Darlene Storrar – Family Law Team
“I was delighted with the service and understanding throughout on an otherwise difficult process” AT of Cheshire – February 2024
“Darlene – thank you. You were so kind, supportive and always made things very clear to me – not always the case with solicitors.”
“Very personal service as always. Thank you.”
“I was very impressed by Mrs Darlene Storrar’s professionalism. She showed a great deal of understanding and time and was sympathetic to my case. She rates highly in client care, explaining the law procedure, her guidance and advice was excellent.”
“I would have no hesitation in either using you or your practice again, or recommending it highly to others.”
Janet Baines – Family Law Team
Janet helped me through my divorce and was, at all times, helpful, professional and gave clear and concise information regarding my position. She was also supportive and I am very satisfied that I approached her to represent me. Janet was recommended to me and I wouldn’t hesitate to recommend her to others.” L.M. Cheshire – August 2022
“Janet was the perfect professional, her understanding, compassion and humour helped me enormously when I felt at my most vulnerable” Mrs T, July 2021
“Your down to earth honesty helped me in what was a difficult time and your advice regarding my children has undoubtedly helped in their transition from one home to two homes.”
“She has been exemplary in every way and I would not hesitate to recommend her or your company to anyone. Your staff have always been courteous and helpful which is refreshing these days and I thank you most sincerely.”
“Thank you so much for all your hard work and professionalism with my case. You and your assistant have both been brilliant.”
“Janet was very personable, practical, clear and listened well. She made the process as painless as it could be.”
“Janet was professional from start to finish. Thank you so much for navigating myself through a difficult case.”
“Janet was a joy to work with and did a great job. Hugely practical and knowledgeable and always with a smile.”
“I felt Janet Baines went above and beyond the remit of her work. An exceptionally supportive and genuine person whose honesty kept me on track to do the right thing no matter what. Her PA Sharon was always professional and helpful.”
“The service I received from Janet Baines was excellent. Friendly, efficient, supportive and no-nonsense, with clear explanations of legal jargon in layman’s terms. I would gladly recommend Janet and Storrar Cowdry to anyone.”
J.M. of Chester, June 2020
Family Law Team
“Very pleased in the way you acted with empathy and was very supportive in what was a difficult situation.”
“Professional, polite and courteous.”
“First class service.”
“Excellent professional job done! Would recommend as a company.”
Louise Eccleston – Head of Private Client Team
“Thank you so much for your advice, your patience in answering all my questions and your support. It has made a huge difference and I am so grateful”
MR – March 2024
“During our first initial meeting I’ve never been put at ease so quickly after discussing my matters through with you. I must also thank you for the recommendation to used Kate Naylor, she was extremely supportive, helpful and very much on the ball. Everything was dealt with very timely and accurately too.”
LR, June 2023
“Special mention for Louise Eccleston as she was extremely helpful to both myself and my father and explained everything thoroughly. I would recommend your services”
UJ, January 2023
“Louise Eccleston – very nice and made a hard process for us straight-forward and pleasant. Thank you.”
“A first class service in every respect.”
“Very professional, good at explaining and very friendly.”
“I could not imagine anyone else providing such an effort and patience in unravelling this matter and in a timely manner.”
“Louise Eccleston provided us with exceptional service. All very helpful and we would happily recommend.”
“Thank you Louise for making this so easy during such a difficult time.”
“Louise Eccleston was most helpful in regards to my queries about Inheritance Tax and putting a Life Policy in Trust.”
“Thank you all for your professional and caring approach at a very difficult time.”
“Just to say a big thank you for all the work you have done in relation to the trust in George’s Will. We do appreciate it. Could not have done it without you.”
“Louise Eccleston was a consummate professional. A thoroughly professional and efficient service at a distressing time for us.”
“Incredibly knowledgeable and helpful when I did not understand my position”
G.H. of Nantwich, 03.09.2020
“Louise was brilliant sorting out my late husband’s estate and compassionate as well. She took all the worry off my shoulders.”
S.D. of Chester, 20.08.2020
“From the moment we first contacted Louise in respect of our Wills/Tenancy she provided a first class professional service. Louise was very helpful throughout and dealt very promptly and efficiently with any queries, taking significant time and trouble to help us understand the legal language. A ZOOM meeting she arranged was a great success. Simply excellent overall. We would recommend Storrar Cowdry without reservation, and would not hesitate to contact you if we needed legal work/advice in the future.”
Mr and Mr S, Chester, 02.03.2021
“During our first initial meeting I’ve never been put at ease so quickly after discussing my matters through with you. I must also thank you for the recommendation to use Kate Naylor, she was extremely supportive, helpful and very much on the ball. Everything was dealt with very timely and accurately too.” L.R. North Wales, June 2023
Private Client Team
“An efficient, friendly and professional service all round. We feel we have a ‘family solicitor’ who will deal with our affairs and those of our children for many years.”
“Exceeded expectations of good personal service and made to feel like a valued client, not just another person thorough the door.”
“Absolutely wonderful service provided.”
“Excellent service – very professional.”
“ We are most grateful to you for dealing with matters in a sympathetic and efficient manner. We are very satisfied with the service we received from Storrar Cowdry and have no hesitation in recommending them to their future clients.”
Mr and Mrs B of Chester, 04.09.2020
Marie Ansbro – Private Client Team
“On behalf of the Settlement trustees I would like to thank you for dealing so well and so efficiently with Settlement business”
“I am writing this letter to show my appreciation for everything you have done whilst you have been working with our family. You have gone above and beyond your responsibilities and have always been extremely reliable and dependable”
“Marie, thank you for being there yesterday – I honestly don’t think I could have managed this whole business without the support you gave me. I would have given up ages ago.”
Rachel Holding – Private Client Team
“Rachel was courteous and efficient”
SS of Manchester – April 2024
Gillian Knowles – Private Client Team
“Over a significant number of years, I have consistently found the professional service and advice from Gill has been invaluable and outstanding. Gill is exemplary in diligently navigating through difficult, complex situations, systems and processes with expertise and compassion. It is commendable and appreciated at times, advice has been sought from Gill, at short notice, on occasion, involving agonising decisions that have required a considerable breadth of understanding across a number of legal, health and social care areas to be applied, as well as legal expertise. Our sincere thanks to Gill who goes the extra mile to achieve the best outcome, very much valued.”
D.G of South Wirral, 20.08.2020
Kate Naylor – Dispute Resolution Team
“Kate Naylor was exceptional. Lisa Francis and Teresa (Receptionist) were excellent at all times. Of the 11 solicitors I have used over the best part of 45 years , Storrar Cowdry stand head and shoulders above the rest as an exemplar of professionalism and first class customer service”
G.B. of Chester – February 2024
“Very pleased with the advice received from Kate Naylor. Really helped put our minds at rest and provide us with a way forward with the issues we were having. Response to emails and queries was prompt and very helpful. Couldn’t ask for a better service”
MP and IT, June 2023
“Both Kate Naylor and Freddie Storrar were efficient and courteous at all times”
Ms S, Wrexham, July 2023
“Kate is professional, compassionate and exceptionally knowledgeable. There really aren’t enough words to describe Kate and none seem to do her justice. She is exceptional at her job”
Mrs C, Chester, 25.02.2021
“Excellent service. Kate Naylor was very professional, efficient at a very difficult time. Thank you.”
J.G, Wirral, July 2022
“During our first initial meeting I’ve never been put at ease so quickly after discussing my matters through with you. I must also thank you for the recommendation to use Kate Naylor, she was extremely supportive, helpful and very much on the ball. Everything was dealt with very timely and accurately too.” L.R. North Wales, June 2023
